After a few hiccups my furniture was sorted. Well worth the prices. Quality and design 10/10.Returns/exchanges are easy, I will not hesitate to order again.
Keep finding myself coming back to their website because the stock is fresh, on-trend and really well priced. But more than that... the customer service is first rate. They're efficient, effective and utterly customer focused - and witty to boot! I bought a pair of stools. They were brilliant value for money so my expectations were low... but wow, they are tremendous quality, and turned up exactly when they said. One was slightly damaged in transit. No biggy - they arranged a swap, on a day that suited me... and were incredibly warm and friendly throughout every interaction. They even followed-up afterwards to see how the stools were settling in! They're a new firm, and growing - and they deserve every bit of success I'm sure is coming their way.
As a restaurant owner, i truly treasure companies and people who care about their job/product and service offerings. I ordered 4 walnut stools made in Malaysia with beautiful machine varnish quality, which were delivered on time and absolutely wonderful. This company has great taste in furniture, it doesn't dilute the brand or quality like wayfair and other assorted furniture sites. They keep a high standard throughput every single item (believe me I've searched the whole catalogue!). The customer service is great- you get the feeling that they actually care, which is a truly rare quality these days!the prices are a margin higher than the mainstream sites, but the quality of product and peace of mind is worth that and to be honest, when running a fast paced business, or even for domestic assurance, you can't put a price on this!Much recommended and will recommend this company to anyone looking for quality and peace of mind.
Fantastic customer service! Spoke to staff member Nat who was super friendly and informative - really appreciated her help. Will continue to shop here and recommend to friends!
I have had some lovely dining chairs from here. I did stumble across a slight problem which was resolved straight away.I dealt with Lucy, she has been amazing!! She resolved my issue immediately, had fantastic customer service skills and was very prompt and professional, which is hard to come by nowadays! I would definitely recommend this company for brilliant products and exceptional customer service.
Cult Furniture is a UK Furniture Store based in Wandsworth, London. Cult Furniture is located at 811-813 Wandsworth Rd, London SW8 3JH, UK.
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